Frequently Asked Questions
1. Where can I find your party equipment and supplies to rent?
Visit our main website to explore our product inventory.
2. How many linen swatches can I order?
Up to 10 total swatches can be sent per order. Only 2 of the same swatch can be included per order.
3. What is the cost of the linen swatches?
The swatches are free to order. The only cost to you is shipping and any additional state sales tax.
4. What form of payment do you take?
We accept the following credit cards: Visa, MasterCard, Discover and American Express.
We do not offer PayPal, Apple Pay nor Google Pay as a form of payment.
5. How do you ship the swatches and what are costs to ship them?
The swatches are shipped via FedEx and each order is a flat rate fee of $15.00.
6. How long does it take to ship the swatches?
We offer ground shipping with FedEx and it typically takes about 3 - 5 business days.
7. How can I track my order?
We will email you as items in your order ship and if there are updates on the status of your order.
8. Who can I contact if I have any questions?
Visit our main website and live chat with our Customer Care team. On your desktop device, the live chat is located on the bottom right corner of your screen on desktop. On your mobile device, the live chat is located at the bottom of your screen.